At Your Service Online Account Set-up/Password Reset

Due to new security enhancements for accessing your personal accounts on the At Your Service Online (AYSO) website, you must now make certain that you are able to login to your personal AYSO accounts. Having the ability to access your personal accounts, submit online transactions as well as take Open Enrollment actions will ensure timely, convenient, and accurate processing.

For individuals who have not updated their account:

1. You must create a user name to replace your SSN. The AYSO sign-in page has been modified to accept a user name only.
2. Remember your password.
3. Provide answers (with exact wording) to the security questions.
4. Submit your personal email address (this provides you with automated notification/confirmation of activity on your personal accounts).
   • Your UC-email address is automatically uploaded to the systems—check for accuracy. Contact your Department Benefits Representative if you need to make changes to your email address.

New Employees & New AYSO Users

If you are logging into AYSO for the first time or have not created a username; you will need to click on the link "New User" or "Don't Have a Username" located on the AYSO login page. This will allow you to login with your SSN and password. If youve never used the online system, your temporary password will be your 8-digit birthday (e.g. 10252007). Once inside, the system will prompt you to create a new username and password.

Forgot Your “Username”

If you've forgotten your username, but remember your password you can click on this link to login using your SSN and password. If entered correctly, this method displays a screen that shows your username and instructions on how to change it, if you want to. By clicking "Continue," you can proceed to your account.

Forgot "Password"

If you forget your password you can click on the "forgot password" link and choose to either have it sent to your email address on file or answer your security questions.